Product Care
Shipping
Privacy Policy

Questions
Email us at hello@tanchenstudio.com, or follow @tanchenstudio for updates.

General Care
Vacuum clean regularly, at least once a week. Excessive or heavy vacuuming may cause wool fibres to fall out easily. Shedding will occur in the first few weeks, but will eventually subside with vacuuming.

Stains & Spills
Act quickly to remove stains and avoid permanent damage. In case of spills, blot the liquid immediately with a dry, undyed cloth or paper towel, wipe gently and pat dry.

Maintenance
Our products are made to last, however, a little effort goes a long way. We highly recommend annual professional rug dry-cleaning.